http://ktsprocess.com/performance We only get the results that our actions produce - nothing more, nothing less Wed, 07 Feb 2007 16:54:22 +0000 http://backend.userland.com/rss092 en Last month, Lean insider posted Lean Deployment is coming into its own. In it, consultants find that “Companies can’t seem to move from their vision or strategy to the workplace, with the result that “employees are not working on those workplace activities that are directly supporting the strategy.” Continuous improvement is ... http://ktsprocess.com/performance/2007/02/05/10/ We resist change at various levels.  And we must address each level, or change won’t happen.  We might get short term improvement, - but it won’t stick.  We have to climb the Resistance to Change Pyramid.  “The way we do things around here”, for most of us, is “the right way”.   So ... http://ktsprocess.com/performance/2007/01/22/the-resistance-to-change-pyramid/ I am training a group of engineers and managers on planning R&D work. And I’m getting nowhere. A manager and his best lead engineer keep attacking every thing I say.  For every example, they have a counter example.  For every method, they are already doing it, only better and different.  ... http://ktsprocess.com/performance/2007/01/15/resistance-to-change-part-0-the-way-we-do-things-around-here/ We are creatures of habit. We operate within our comfort zone and resist change that makes us act outside of it. The resistance level is proportional to how far outside of the comfort zone we are asked to go. Thus a change program must move our comfort zone by increment ... http://ktsprocess.com/performance/2007/01/09/resistance-to-change-%e2%80%93-part-2-the-inertia-of-culture/ I have argued that improvement only occurs if we change our current actions. From books to seminars to training programs, finding best practices that will give better results is straightforward. Getting the whole team to adopt these is the problem. To implement change it helps to understand what we’re up ... http://ktsprocess.com/performance/2007/01/05/overcoming-resistance-to-change-part-1/ Actions are the source of improvement, not people. I remember a director in charge of the automotive engineers at a contract R&D firm. He complained out loud and often about his staff. He had come from a big car manufacturer where apparently they could measure load curves for engines in a quarter of ... http://ktsprocess.com/performance/2007/01/02/the-source-of-improvement/ This blog is about performance improvement in the workplace I spent years as an executive overseeing improvement programs.  I know I’m not alone. From positioning a product launch against the competition, improving sales, reducing engineering costs to introducing the latest production method, improvement is always on the business agenda. Thing is, it ... http://ktsprocess.com/performance/2006/12/22/the-performance-matters-blog-what-and-why/